Something not working, or a question about one of our apps? Email us and we will get back to you.
dev@fiddl.xyz- When will your apps be available?
- Our apps are in development for iOS and Android and are not yet on the App Store or Google Play. Email us if you would like to be notified at launch.
- Do your apps collect my data?
- Not who you are. Our apps have no accounts and no advertising, and settings, progress and play statistics stay on your device. They send anonymous usage and crash reports, such as which parts get played, never where you touch, tied to a random ID rather than to you. You can switch these off with Share anonymous usage in the app. See our privacy policy for details.
- Which devices are supported?
- Our apps target recent iPhones and iPads and recent Android phones and tablets. Specific requirements will be listed on the store page at launch.
- How do I report a bug or request a feature?
- Email us with a short description and, if you can, your device model, OS version and app version. We read every message.
- How do I restore a purchase?
- Open the app and tap Restore purchase, either on the purchase screen or in the app’s info panel. Make sure you are signed in to the same App Store or Google Play account you bought it with.
- How do I remove my data?
- Deleting the app removes everything it stores on your device. Anonymous usage reports are tied to a random ID, not to you, so we cannot look them up by name or email. If you have emailed us and would like that correspondence deleted, just ask.